When an ambulance is called to a non-emergency, it puts the lives of people in a life threatening emergency at risk.
We want Victorians to have confidence that in an emergency they will get the care they need, when they need it. That’s why we all should save triple zero calls and ambulances for emergencies… because there are alternatives.
There’s your local pharmacist who can provided treatment and advice for minor injuries and ailments helping Victorians save 000 for emergencies.
You can also always ring NURSE-ON-CALL for immediate expert advice, 24 hours a day 7 days a week. And of course, if you feel unwell, or have a more serious, non-emergency health concern, you can see you GP who is qualified in general medical practice.
What’s an emergency?
In a medical emergency, calling for an ambulance could mean the difference between life and death. However, people sometimes hesitate to call because they are not sure if the situation qualifies as an emergency. If in doubt, always call triple zero (000). The people who take your call are trained to help you and will direct you to the appropriate resources.
An immediate life-threatening emergency needing an ambulance may include:
- chest pain or chest tightness
- sudden numbness or paralysis of the face, arm or leg
- large burns
- serious accidents or trauma
- severe bleeding
- difficulty breathing
- extreme pain